Letters
Each week I answer one letter about something that got under someone’s skin.
New letters are also a podcast. Listen on Spotify, Apple Podcasts or YouTube.

Latest3 minute read
To the man who kept the password
Fired for being a few minutes late, he locked the file he left behind. He hated the job. So why does he still hope they’ll call?
3 minute read
To the woman who says sorry, and means it, every time
She shouts, apologises and promises never again. He says, “You said that last time.” Why doesn’t feeling terrible change anything?
3 minute read
To the man who accepted a house and refused a haircut
A reply to a public Reddit post from August 2022. Its author never wrote to me.
Too awkward to ask a friend?
Write it to me instead. Your friends know you too well, and your family has a stake in the answer. I don’t. I’ll answer your letter on Why We Took It Personally, with your name and details changed.